DOMESTIC SHIPPING

WE OFFER DOMESTIC SHIPPING VIA UPS, OPTIONS AVAILABLE AT CHECKOUT.

SUBSURFACE ASSUMES NO RESPONSIBILITY FOR PACKAGES THAT ARE LOST, DAMAGED, STOLEN, UNDELIVERED, OR RETURNED TO SENDER DURING TRANSIT. 

WE’VE PARTNERED WITH OUR SHIPPING COURIER TO PROVIDE 100% CARBON NEUTRAL SHIPPING. FOR EACH SUBSURFACE SHIPMENT, WE PAY A BIT EXTRA FOR OUR COURIER TO PARTICIPATE IN PROJECTS LIKE WASTEWATER MANAGEMENT, REFORESTATION, TREE PLANTING INITIATIVES, AND MORE.

INTERNATIONAL SHIPPING

WE SHIP WORLDWIDE! 

DUTIES AND TAXES ARE NOT INCLUDED IN THE TOTAL AT CHECKOUT. THEY ARE DETERMINED BY THE CUSTOMS AGENCY WITHIN THE DESTINATION COUNTRY. ALTHOUGH CHARGES ARE NOT ALWAYS INCURRED, ASSESSMENT OF DUTIES AND TAXES WILL BE BASED ON THE VALUE OF THE ORDER AND THE TAX-FREE THRESHOLD, IF IT EXISTS, FOR GOODS IMPORTED INTO THE DESTINATION COUNTRY.

PAYMENT OF ANY DUTIES AND IMPORT TAXES IS THE RESPONSIBILITY OF THE RECIPIENT, AND THESE FEES ARE COLLECTED AT THE TIME OF DELIVERY. ON RARE OCCASIONS, CUSTOMS AGENTS MAY DELAY THE DELIVERY OF, OPEN, AND/OR EXAMINE THE CONTENTS OF PACKAGES AT THEIR DISCRETION. FOR MORE INFORMATION ON CUSTOMS FEES AND PROCEDURES, PLEASE CONTACT YOUR LOCAL CUSTOMS OFFICE.

SUBSURFACE ASSUMES NO RESPONSIBILITY FOR PACKAGES THAT ARE LOST, DAMAGED, STOLEN, UNDELIVERED, OR RETURNED TO SENDER DURING TRANSIT.